Blocked Calls
What do I do if I can’t receive phone calls from a facility? Phone calls from ICSolutions can sometimes be flagged as robo calls and therefore inadvertently blocked by some carriers. If you think this is happening, you can resolve the issue by simply adding the ICSolutions phone number associated with the facility to your contacts on your cell phone. Please use the dropdown list below to locate the phone number for the facility your loved one is located at. |
If this does not resolve the issue you may need to also add our customer service number 888-506-8407 to your contact list and contact your carrier to have them unblock calls from the ICSolutions phone numbers associated with the facility.