Brendan Philbin, Vice President Operations brings more than 16 years of experience in the telecommunications industry, delivering strategic vision, market and product strategy, telephony innovation, and program and project management to the ICSolutions team. Previous to ICSolutions, he served as Chief Operating Officer to Integretel Incorporated since 1996, overseeing all aspects of service delivery including: billing and collection, revenue assurance, customer service, quality control, and data processing functions.
Earlier in his career, Philbin served as Vice President of Operations for Value Added Communications (VAC) and was responsible for the design of fraud control processes that were successfully deployed in state-wide correctional systems and several county inmate facilities across the country.
Philbin graduated with honors from Ballinafad College in Southern Ireland.
Phil Apanovitch, Vice President of Sales and Marketing brings 25 years of telecommunications leadership and management experience to ICSolutions. He is responsible for overall corporate marketing and customer development. Under his leadership, ICSolutions has already secured relationships with many industry leaders.
Previous to joining ICSolutions, Apanovitch held senior executive marketing positions with OPUS TELECOM, Value Added Communications (VAC), and TELEQUIP Labs where he was responsible for marketing inmate call processing systems to county and state correctional facilities. Earlier in his career, Apanovitch served as divisional manager for Sprint where he managed 150 sales executives in 7 cities, and was responsible for implementing Sprint’s first centralized telemarketing organization based in Detroit, MI.
Apanovitch obtained a Bachelors of Science in marketing from Central Connecticut University in New Britain, CT.
John Goetsch, Vice President Technology brings more than 20 years of experience as a technology professional adept at planning, developing, and implementing applications to address complex business and telecommunications challenges. John has a proven track record of building and leading teams in the creation of cutting edge controls technology in telecommunications and industrial domains with numerous patents awarded.
From 1997 - 2000, John served as Chief Technologies to Opus Telecom where he was a lead architect of the system design that was successfully deployed in correctional systems across the country.
Goetsch graduated with Honors from Rhodes University with a B.Sc in Computer Science.
Ken Dawson, Vice President Contracts & Regulatory, has over 20 years of executive management experience in the telecommunications industry and currently oversees all facets of the company's contracting and compliance matters. Previous to ICSolutions, he co-founded several billing service companies establishing specialized, independent clearinghouses to address broad market segments including operator services, e-commerce and information and entertainment. Dawson applied that experience to address the significant fraud problems of the inmate correctional industry helping to pioneer technological solutions that significantly improve the revenue/cost relationship.
Dawson previously served as a senior management consultant to a $5 billion financial services, construction materials and development conglomerate, where he was responsible for designing and implementing business solutions to support a wide range of applications. He also ran his own successful consulting firm, based on his earlier experience as a software engineer, where customers included the nation's fifth largest telecommunications carrier.