Key Personnel

Goy Giminski - Project Coordinator
Goy joined ICSolutions in 2003 and has over 15 years of diverse professional experience, the last seven of which have been focused in inmate telecommunications. Her experience includes marketing, project coordination, and proposal development.

Jan Roth – Regional Account Manager
Jan joined ICSolutions in 2004 and has over 14 years professional experience in telecommunications, customer management, and support, the last seven of which were spent in the inmate calling market. Mr. Roth obtained his Associate of Science degree at College America in Denver, Colorado.

Latisha Steger - Regional Account Manager
Latisha joined ICSolutions in 2007. She has over eight years of telecommunications and customer service experience with two years of account management experience in the corrections industry. She is a skilled sales professional and account manager who is committed to customer service, training, and support. Ms. Steger holds a bachelors degree in Business Management.

Tom Hearn - Regional Account Manager
Tom joined ICSolutions in 2009 with over 17 years of experience in the inmate telecommunications industry including the startup of one of the largest companies in the industry. He has over 36 years experience in engineering, sales, service and company management. Mr. Hearn holds a bachelors degree in Nuclear Engineering from Auburn University and a masters in Business Administration from Troy University.

Wilfredo Punzalan – Network Operations Manager
Wilfredo joined ICSolutions in 2003 with over 22 years experience in telecommunication, computer, voice and IP network systems engineering, implementation and administration, the last two of which were spent in installation of CATS™ system into different jail facilities and administration of POS and Validation infrastructure. His experience includes design, installation, administration, and management of Intel base client and server systems, LAN, WAN and telephony appliances. Mr. Punzalan obtained degrees in Bachelor of Science in both Electrical Engineering and Communication Engineering as well as an Associate of Science in Electronics and Network Technology.

George Halldin - Technical Services Manager
George joined ICSolutions in 2004 with over 14 years of diverse professional experience. His InfoTech experience includes founding a market leading "dot com" company and managing technical support for a multinational biotech corporation. Mr. Halldin obtained his Bachelor of Science degree at the University of California, Davis.